Terms & Conditions
Welcome to ZASHEEN. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions.
1. About ZASHEEN
ZASHEEN is an online jewellery brand offering fashion and lifestyle jewellery through its website.
These Terms & Conditions apply to all visitors, users and customers of our website.
2. Products
We make reasonable efforts to display our products, photographs, colours and descriptions as accurately as possible.
However, slight variations in colour, appearance or finish may occur due to photography, lighting, screen settings and the nature of individual products.
Product specifications, materials and care instructions are provided on the relevant product pages where applicable.
3. Product Prices
All product prices are displayed on the website and may be changed at any time without prior notice.
Any applicable shipping charges, taxes or other charges will be displayed during checkout where applicable.
4. Orders
Placing an order through our website constitutes an offer to purchase the selected products.
ZASHEEN reserves the right to cancel or refuse an order in circumstances including:
- Product availability issues
- Pricing or listing errors
- Suspected fraudulent transactions
- Incorrect customer information
- Other circumstances requiring cancellation
If an order is cancelled after payment has been received, the applicable refund will be processed through the appropriate payment method.
5. Payments
Payments are processed through the payment methods made available at checkout.
ZASHEEN does not store customers' complete card or payment credentials on its own website.
6. Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery estimates are approximate and may vary due to courier delays, weather, public holidays, remote locations or circumstances outside our control.
7. Returns & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Customers are responsible for reviewing the policy before placing an order.
8. Jewellery Care
Jewellery should be handled and stored according to the care instructions provided by ZASHEEN.
Normal changes caused by exposure to moisture, chemicals, perfumes, cosmetics, sweat, improper storage or general wear may not be considered manufacturing defects.
Please refer to our Jewellery Care page for recommended care practices.
9. Intellectual Property
All content on the ZASHEEN website, including the brand name, logo, photographs, graphics, product descriptions, text and other original material, belongs to or is used by ZASHEEN with appropriate rights.
You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.
10. Website Use
You agree not to misuse the website, attempt to interfere with its operation, introduce malicious software or use the website for unlawful purposes.
11. Third-Party Services
Our website may use third-party services such as payment gateways, courier services, analytics providers and other service providers.
Their services may be governed by their own terms and policies.
12. Changes to These Terms
ZASHEEN may update these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised effective date.
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business.
14. Contact
For questions regarding these Terms & Conditions, please contact ZASHEEN using the contact information provided on our website.
ZASHEEN
Elegance You Can Wear.
